CANCELLATION POLICY

We value your business and ask that you respect the spa's scheduling policies. Should you need to reschedule, please notify me at least 24 hours in advance via text or email. All cancellations are subject to a cancellation fee amounting to 50% of your scheduled service. Clients who miss their appointments without giving any prior notification will be charged 50% for the scheduled service. When you schedule your appointment with me, you are agreeing to these policies. All services require a credit card to guarantee a reservation including services intended to be paid with a gift card. Please have your credit card ready when booking. If you agree to receive emails and texts from me, I have an automated appointment reminder that goes out 48 hours before your scheduled appointment as well as 24 hours before. You will not be billed unless there is a cancellation or no show, your credit card we have on file will be charge at the time of checkout. If the cancellation fee or no show fee is declined you will be sent an invoice of the balance and will be placed on the waitlist until the balance is paid. Late Policy: If you are 10 or more minutes late, you will be required to reschedule your appointment. If you fail to contact me and it is 10 minutes past your appointment time, you will be considered a no show and will be charged 50% of your scheduled service. Arriving late cuts into your session time, and its unfair to run into the appointment time reserved by the following client. Please be on time to your appointments, every minute matters.